Search for: "good people"

The Etiquette Of Good Managers

Being good at the job does not always translate into being a good manager. It takes a great deal of skill and knowledge to be able to motivate, evaluate and manage a team. A manager must have a firm grasp of the business, but also must be able to communicate well with others, a skill…
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Effective Leadership Workshop

An organization’s strength hinges on the leadership capacity of its managers. The adage, “ chain is as strong as its weakest link”? is very applicable when assessing managerial skills. Leadership is an essential feature of personal development and in turn it brings organizational success. Personal Leadership is essential in an individual. Without a complete understanding…
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Customer Service & Handling Difficult Customers

Good customer service is the lifeblood of any business. Good customer service is all about bringing customers back. And about sending them away happy & happy enough to pass positive feedback about your business along to others, who may then try the product or service you offer for themselves and in turn become repeat customers.…
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Building Emotional Capital

This programme by EQTD Consulting focuses on developing leaders who create value and influence through their capacity to identify with the emotional experience and aspirations of their staff and build shared identities with them. The programme will help participants learn how to: establish trust; understand people’s need to belong to a group; create and communicate…
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