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Effective Business Writing For The Workplace

How do you convince people when you are not there in person to look them in the eye? The answer is to make your written words work for you. EQTD Consulting (EQTD) has designed a bespoke programme that will help staff learn how to make their writing reader-centred & reader focused. EQTD understands that participants…
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The Etiquette Of Good Managers

Being good at the job does not always translate into being a good manager. It takes a great deal of skill and knowledge to be able to motivate, evaluate and manage a team. A manager must have a firm grasp of the business, but also must be able to communicate well with others, a skill…
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Customer Service & Handling Difficult Customers

Good customer service is the lifeblood of any business. Good customer service is all about bringing customers back. And about sending them away happy & happy enough to pass positive feedback about your business along to others, who may then try the product or service you offer for themselves and in turn become repeat customers.…
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Teambuilding Programme

The growth of any organization is firmly rooted in its Human Resource. Team Building brings about commonality and acts as the gelling agent that brings organizations together. The aim of the EQTD Consulting (EQTD), MAKING TEAMS WORK ™ Teambuilding programme is to ensure that all employees realize the need to work together so that the…
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